Contact Us
Got a question about a review, spotted something that needs updating, or want to know more about how we rank casinos not on Gamstop? This page explains who we are, what we can help with, and the best way to get a response.
What We Can Help With
Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop. We're not a casino ourselves, and we don't process deposits, withdrawals or bets. That means there are things we can help with, and things we genuinely can't.
- Corrections and updates — if a bonus figure, licence detail or offer term on the site looks out of date, tell us and we'll check it
- General questions — about how we research and rank operators, how comparisons work, or what a term like wagering requirement actually means
- Feedback on content — if something in a review is unclear, or you think we've missed an angle worth covering
- Site issues — broken links, display problems, or anything that stops the site working as it should
What we can't help with is anything account-specific to an individual casino brand — deposits, withdrawals, bonus disputes, verification requests or closed accounts. Those queries have to go to the operator's own support team, since we have no access to player accounts and can't intervene in a dispute. If you're looking at one of the sites we've covered, such as Betmica or Kikibet, their in-site support or live chat is the right first stop.
Before You Reach Out — Check These First
A lot of common questions are already answered elsewhere on the site, so you might find what you need faster there:
- For a full rundown of the top-rated operators and how they compare, see our Non Gamstop Casinos UK 2026 guide
- For background on our editorial process, revenue model and independence, visit our About Us page
- If you're concerned about your own gambling, or want information on managing play sensibly, our Responsible Gambling page covers tools and support options
- For the legal terms governing use of this site, see our Terms and Conditions
A Note on What We Do — and Don't — Decide
Non Gamstop Casinos may earn a commission when a reader clicks through to a casino from this site and signs up. That commercial relationship never decides which operators appear or how they're rated — our rankings are built from research into licensing, game selection, payment options and the actual terms attached to welcome offers, not from who pays the most. If you ever think a review reads as promotional rather than balanced, that's exactly the kind of feedback we want to hear.
Getting a Response
We aim to read and act on every message that comes in, whether it's a factual correction, a broader question about how non Gamstop casinos work in practice, or feedback on the site itself. Please include as much detail as you can — the page you're referring to, the specific detail in question, and what you'd expect to see instead. That's usually enough for us to check it and update the page if needed, without needing to go back and forth.
Reminder for anyone new to this space: gambling at any casino, including those not covered by Gamstop, is for adults aged 18 and over only. If you're unsure whether gambling is right for you at the moment, our Responsible Gambling page is a sensible place to start before you get in touch about anything else.